The simple act of offering a kind word or two can have power to change lives in positive and profound ways. In Rich DeVos's book, each chapter focuses on one key phrase, such as 'I'm Proud of You', or 'I Believe in You',, that the author has found to help individuals overcome differences, build relationships, motivate achievement, instill confidence, change attitudes and generally make us feel positive about ourselves and about helping others. Each phrase is illustrated through anecdotes from DeVos's experiences and about people whose lives have been touched either by conveying a phrase or having a phrase expressed to them. The stories capture the life and the life view of the author, a people person and motivator.